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Senior IT Assistant


  • Job id: 9368
  • Job Viewed: 41
  • Job Deadline: Feb 13, 2020

Job Overview

  • Information-Technology
  • Full Time
  • Not Defined
  • Sub Office Melkadida, Somali
  • Senior-Level-Experienced
  • Feb 13, 2020

Job Description

Description of Responsibilities 

  • Assist the office in setting standards for applications that meets the needs of the users and supports the overall Information-Technology
  • Monitor and maintain the LAN, Network Servers, Printers, LAN points, Hubs, Patch pane, etc. to prevent faults occurring
  • Ensure that information problem recovery is done as quickly as possible by making regular system back-ups
  • Assist with the installation of software packages, basic repair/maintenance of all computer hardware in the office and where required implementing partners
  • Train UNHCR staff on email operation system Add or remove users from the Network
  • Maintain the inventory of IT equipment 
  • Perform other duties as required 


  • GL5

Position Number

  • 10018046

Job Requirements

Essential Minimum Qualifications and Experience

  •  Completion of the Secondary School education with Certificate/training in Information-Technology or a related field.
  • Minimum 5 years of previous relevant job experience.
  • Fluency in English and working knowledge of another relevant UN language and/or local language (as applicable in the duty station). 

Managerial and Cross-Functional Competencies

  • Strategic Planning
  • Leadership
  • Managing Performance
  • Coaching and Developing Staff
  • Managing Resources
  • Political and Organization Awareness

Functional Competencies

  • Maintaining the Network
  • System Administration
  • Supporting Users
  • Maintaining/Improving Standards
  • Data Handling 

Desirable Qualifications & Competencies

  • Technical knowledge of Information-Technology       
  • Certificate in LAN operation.
  • Communication skills

How To Apply

This vacancy is open for qualified Ethiopians and Non-Ethiopians with a valid work permit from Federal Democratic Republic of Ethiopia, Ministry of Labour and Social Affairs.

Female candidates are encouraged to apply

UNHCR is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.


Applicants who wish to be considered for this position should send a motivation letter, the most recent factsheet and the new updated P11 Form through the online application system using the link below.


Candidates will be required to sit for a test.

Due to the volume of applications only short-listed candidates will be invited for interview. 

Former UNHCR General Service staff members, having held an Indefinite or FTA appointment for an uninterrupted period of at least one year may apply for internally advertised vacancies at their previous grade or equivalent or one grade above, if the seniority requirements are met, for a period of two years following separation.

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